Executives in Transition - Healthcare Services & Tech Operations & Strategy Leader
- lbuckley707
- Sep 13
- 1 min read
Updated: Sep 16
Redefined GTM strategy and deployed sales enablement platform, driving 32% YoY growth on $1.5B patient services portfolio.
Improved tech-enabled services KPIs by 25% across a 1,000+ FTE global organization with full P&L ownership, driving cost savings, higher customer satisfaction, and consecutive Best in KLAS awards.
Unlocked $5M margin expansion within 12 months by renegotiating a national client contract and deploying a customer-level P&L platform, enabling real-time cost-to-serve visibility and account-level margin optimization.
Drove collaboration across operations, sales, finance, and product to develop a transformed pricing model for enhanced market competitiveness, leading to a 75% margin increase on new clients.
Directed multimillion-dollar outpatient operations, growing EBITDA 6% while launching a Center of Excellence that achieved 100% CMS certification, improved outcomes, and elevated regulatory performance.
Developed market expansion strategy, including payor partnership roadmap for value-based care services and tech firm as strategic advisor, unlocking $50M+ in strategic upside.
