Executives in Transition - Healthcare Services Operations Leader
- Feb 23
- 1 min read
Directed multi-site healthcare operations with full P&L accountability for portfolios up to $285M, overseeing 300+ clinical and non-clinical team members across 20+ centers serving 70,000+ patients.
Achieved membership growth from approximately 69K to 72K lives within six months while improving MLR from 85% to 82% through focused Medicare cost management and utilization controls.
Elevated value-based performance by increasing STAR ratings from 3.4 to 3.9, reducing admissions per 1,000 from 271 to 187, and lowering MLR from 87% to 68% through clinical and operational alignment.
Executed post-merger integration of national admissions operations, improving efficiency by 23% without increasing operating expense and reducing referral processing time by 45%.
Operationalized $1.8B in medical and financial risk across 19 states, recruiting and onboarding 300+ clinicians while redesigning staffing models and utilization workflows to increase productivity by 12%.
Delivered a $27M financial turnaround by increasing partner retention from 71% to 86% and expanding NOI from 0% to 9.9% under full P&L ownership.
