top of page

Pam Holt Named CEO




The Tolan Group (TTG), a Hunt Scanlon Top 40 Healthcare Executive Search Firm, is pleased to announce the successful placement of Pam Holt as the new Chief Executive Officer of Empathetics, Inc., the only company offering evidenced-based techniques to engage and empower healthcare employees to deliver empathic communication.

Empathetics is teaching empathy to the world. Based on the outcomes of a randomized controlled trial led by Dr. Helen Riess, Empathetics is the first and only evidenced-based empathy education solution that proves empathy is a learnable skill. The groundbreaking results proved that the empathy intervention significantly improved the patient experience, and results with clients show improved employee retention by up to 83%. Thousands of clinicians and healthcare workers subscribe to Empathetics each year to reignite engagement in their professions.


Pam is a visionary leader with more than 25 years of healthcare and leadership experience. She is a registered nurse and has vast experience in the healthcare and technology field. Her strong execution skills and deep understanding of the healthcare industry will play a vital role in guiding Empathetics through the ever-changing landscape of healthcare and technology.

Pam's appointment comes at an important time for Empathetics as the company plans to raise capital to support its growth as the industry leader in empathy training. Empathetics' impact is significant as physicians who are trained using Empathetics are 170 times less likely to quit their jobs.

Pam holds a Masters in Organizational Leadership, Evangel University and a Bachelor's of Science in nursing from Southwest Baptist University.

The Tolan Group (TTG), a Hunt Scanlon Top 40 Healthcare Executive Search Firm, executed this search assignment. Kaye Johnson, Managing Partner and Senior Search Consultants Mallory Schmidt, and Anna Formichella led the search efforts for TTG.

bottom of page